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    Property Policies at Check-in

    • Check-in/Check-out times

      Times vary by property and are shown in hotel details. Early check-in/late checkout is subject to availability and may be chargeable.

    • Guest age & local regulations

      Some hotels have minimum check-in age or local guest policies. Review the Property policies / Know before you go to the section on the hotel page/checkout.

    • Meals & inclusions fulfilment

      If your plan includes meals, present your voucher at the venue for per hotel instructions. Inclusions are provided by the hotel.

    • On-arrival payment items

      City/resort taxes, environmental fees, or deposits (if any) are payable directly at the hotel as per local law/property policy; see booking page/voucher notes.

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