No. An e-ticket is sufficient. You can show the digital copy on your mobile device along with a valid government ID at the airport.
Go to the My Bookings section and enter your booking ID or registered email address. You’ll see your ticket details, airline PNR, and any updates on status or refunds.
Wait for up to 10 minutes — sometimes it takes a short while for the airline to confirm the booking. If you still haven’t received your ticket, check your spam folder or reach out for assistance via TIA – our Travelxp Intelligent Assistant or email us at customercare@travelxp.com
Missed flights are treated as “no-shows” and are generally non-refundable. You may still claim airport taxes if the airline permits. Please reach out to us on TIA – our Travelxp Intelligent Assistant or email us at customercare@travelxp.com to check eligibility.
Airlines are required to compensate for or offer alternate flights in such cases. Approach the airline desk immediately. Travelxp can assist your post-flight through TIA – our Travelxp Intelligent Assistant or email us at customercare@travelxp.com
Baggage handling is managed directly by the airline. Visit the airline’s baggage claim desk at the airport before leaving and file a Property Irregularity Report (PIR). For assistance, please reach out to us on TIA – our Travelxp Intelligent Assistant or email us at customercare@travelxp.com.
If both flights are on the same booking, contact the airline desk at the airport for re-accommodation. If booked separately, the onward flight is treated as a new booking. For help with alternate options, please reach out to us on TIA – our Travelxp Intelligent Assistant or email us at customercare@travelxp.com
You may be eligible for a full refund or a free [date]() change depending on the airline policy. Please reach out to us on TIA – our Travelxp Intelligent Assistant or email us at customercare@travelxp.com with your booking ID.
